Google Reviews

Response from the owner:

4 months ago

Hi, Anna. I'm not sure where you saw this text saying that a 3-day certificate is $13.90. Our website says "Get an authentic medical certificate from $13.90", the "Our Products" section on the home page lists 1-day, 2-day and 3-day certificates at their correct prices (it does state a 3-day certificate is $19.90), and our price list (https://medcertificates.com.au/pricing/) has an exhaustive list of all our products at their correct prices. I also checked our google ads page just to be sure and they also list all our products at the correct price. If you have seen somewhere on our page that a 3-day certificate is $13.90 could you let us know because we cannot find this. Kind regards ☺️

Response from the owner:

6 months ago

Hi Beau, Thank you for taking the time to leave a review. We strive to ensure quick and efficient service for all our customers, and we noticed that you received your certificate within 2 minutes of your application being submitted to us. We aim to provide the best possible service and would love to understand how we could have improved your experience on this occasion. Please feel free to contact us directly at admin@medcertificates.com.au with any feedback or concerns.

Response from the owner:

7 months ago

We appreciate your feedback, Nicole. If you have any further questions or need assistance, feel free to reach out to us via text or call. We take a lot of pride in providing an excellent service for our customers and would really like to know how we could have done better :)