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Response from the owner:
21 days ago
Hi Julie, thank you for your feedback. You applied for and received a statutory declaration. Unfortunately, medical certificates cannot be issued for dates in the past (except for where your current symptoms and history align with the onset, and the onset was in the very recent past). After reading your review, we reached out to offer several solutions—including a refund—even though you hadn’t contacted us directly in the first instance. We didn't receive any response. Please know we are still more than happy to assist if you get in touch.
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