About Us

Our Mission

At Medical Certificates Australia, our mission is to provide fast, reliable, and customizable medical documents that meet the needs of both patients and professionals. We strive to deliver seamless, efficient service, empowering our clients to access important documents with ease and confidence while avoiding the excessive wait times and expenses associated with traditional face-to-face appointments.

What We Do

We specialize in producing high-quality, fully customizable medical certificates for various needs. Whether for work, school, or travel, our simple online platform allows you to quickly create and receive the necessary documents while ensuring strict adherence to privacy and data protection standards.

Our Values

Our business is built on a foundation of trust, efficiency, and customer satisfaction. We value:

• Confidentiality: Keeping your information secure and private at all times.
• Efficiency: Delivering certificates quickly, with most documents processed in under an hour.
• Personalisation: Offering flexible options that allow you to tailor certificates to your unique requirements.
• Innovation: Continuously improving our processes and technology to ensure a modern, cutting-edge service that adapts to changing customer needs.

Why Choose Us

Here’s what sets Medical Certificates Australia apart:

• User-Friendly Platform: Our site is designed for ease of use, ensuring a smooth process from start to finish.
• Lightning-Fast Turnaround: We know time is critical. That’s why, depending on your needs, we deliver certificates in as little as 15 minutes.
• Expert Support: Our customer service team is always ready to assist with any questions or issues, ensuring you receive the right document every time.
• Australia-wide Service: Our doctors are registered and provide services Australia-wide.
• No Subscription Fees: Only pay for what you need!
• Security: Medical Certificates Australia does not collect your credit card information (this is handled by Stripe - a highly reputable and industry leading payments platform). We also don't collect your passwords (we only store a cryptographic hash of your password that is virtually impossible to reverse engineer—our customer service personnel can't even see this). We pay extra to maintain industry-leading internet security while keeping our prices the lowest in Australia.

Our Technology

We use industry-leading technology, including AWS cloud hosting, advanced security protocols, and automated processes, to ensure your data is safe and your documents are delivered quickly. We stay at the forefront of innovation, continuously improving our systems to offer a streamlined and secure experience.

Our Journey

Since our inception, we’ve become a trusted medical certificate provider, serving over 35,000 satisfied customers Australia-wide and continually expanding our offerings. Our goal is to make accessing vital documents as hassle-free as possible.

Contact Us

Need assistance or have questions? Our team is here to help. Reach us at:
Email: Contact Us
Live Chat: Available on our website home page
Post: Medical Certificates Australia Pty Ltd (headquarters), L19, 10 Eagle Street, Brisbane, Queensland 4000
Brisbane Office (Headquarters): L19, 10 Eagle Street, Brisbane City,4000
Sydney Office: L35, 100 Barangaroo Avenue, Barangaroo, New South Wales, 2000
Melbourne Office: L27, 101 Collins Street, Melbourne, Victoria, 3000
Adelaide Office: L30, 91 King William Street, Adelaide, South Australia, 5000
Perth Office: L28, 140 St Georges Terrace, Perth, Western Australia, 6000